What to do when the light is flashing

I've had people ask me before what they should do if the Ready Light on their SMART Board is flashing. First of all, the Ready Light is the small LED light at the bottom right side of the board. When the light is solid green your board is functioning properly. There are several reasons your light may not be solid green.

No light: Your board is not connected properly/ Your computer is not turned on.

Flashing green light: Your SMART Software is not working properly. If this is the fist time you've attempted to use your board with the software check to make sure you installed the software and the drivers and that you have entered the product key correctly. If you had previously used the board and software you may need to uninstall and reinstall the SMART software.

Solid red light: The board and computer are not communicating properly. Try restarting your computer. If that does not solve the problem try resetting the board. How do you do that, you ask? Look at the lower right side of your board. You will see a small gray box with a reset button. Use a pen to press the button and hold it for a couple of second.

Flashing red or amber light: SMART calls this a "problem state". Reset your board (see above).

Hopefully these quick troubleshooting tips will help the next time to come across one of these problems.

Getting Connected

So...you walk into your classroom and there is a large white board on your wall. You knew it was coming, but now that it's here, what do you do with it? For starters, make sure the board is connected to your computer and the computer is connected to the projector. When your computer and projector are turned on you should see a solid green light on the bottom right corner of the SMART Board. Now you're ready to go!
If the light is solid red make sure everything is connected or try unplugging and plugging the USB cord in the computer. If the light is flashing red or green try restarting your computer.